At Baily Priyadarshini, we aim to provide a smooth shopping experience. Our return policy for Cash on Delivery (COD) purchases is designed to ensure your satisfaction while maintaining fairness in delivery processes.
1. Checking the Product at Delivery
- Customers are required to check the product while receiving it.
- If there is any issue with the product (such as defects, incorrect items, or damage), the item can be immediately exchanged.
2. Returning the Product
- If the customer does not like the product upon delivery, they may choose to return it.
- In such cases, the customer must pay the delivery charge.
3. Conditions for Return
- Returns must be initiated at the time of delivery. Once the product is accepted, it cannot be returned later unless a defect or issue is identified.
- Products must remain in their original condition, with tags and packaging intact.
4. Non-Returnable Items
The following items are not eligible for return:
- Items marked as “Final Sale.”
- Customized or personalized items.
- Products damaged due to misuse or mishandling after acceptance.
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